In accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (hereinafter “the Law”), we ask you to carefully read the Terms and Conditions contained in this document, since the contribution you make of Your Personal Data and/or Sensitive Data constitutes acceptance of these Terms and Conditions: The concepts “Personal Data” and “Sensitive Data” are defined by article 3, Section XIV of the Mexican Federal Law for Data Protection of Private Individuals (Ley Federal de Protección de Datos Personales en Posesión de los Particulares -LFPDPPP)

The Personal Data and Sensitive Data provided by you will be used by Very Muy Épico (hereinafter “VME”) with address at El Peñón s/n, Ejido La Albarrada, Temascaltepec, C.P. 51305, State of Mexico. VME is responsible for your personal information, as well as its protection.

Personal data collected through physical formats, by telephone or electronically through our websites, will be used, but not limited, to start, manage, and maintain the services provided to the clients who participate in our programs and promotions, to provide the services and products you have requested, send you relevant information about our products, changes in them and evaluate the quality of the service we provide.

For these purposes, we need to obtain Personal Data such as: full name, address, email, and phone number, date of birth, national identity document or passport, as well as Sensitive Personal Data such as: age and gender, weight, height, among others.

The financial and asset data collected from our guests and customers such as: credit card number, bank account, monthly income, and additional revenue streams, will be used to analyze their financial profile and grant them access to promotions and programs based on their economic characteristics. Additionally, Mexico’s Federal Law to Prevent Money Laundering (Ley Federal para la Prevención e Identificación de Operaciones con Recursos de Procedencia Ilícita LFPIORPI), may require the collection of additional financial data and information related to clients’ assets. For these purposes and in compliance with Mexican Privacy Law, we will request their express written consent at the time of data collection, notifying them about the legal scope of their consent.

The personal data collected by VME can be transferred to companies that help us provide some of the goods and services requested by our customers. These transfers are necessary to comply with the provision of contracted services. Therefore, it will not be necessary to obtain their express consent for these transfers in accordance with Article 37, Section VII of the LFPDPPP.

Except in the cases listed above, and unless the conditions set forth by Article 37 of the LFPDPPP are updated, the data provided by our visitors, partners, guests, vacation club members and referred visitors will not be transferred under any circumstances.

VME does not save or store any credit card or debit card information. Each time you make a purchase or booking, you will be required to re-enter your payment information.

VME will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

VME will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
Once you provide VME with your Personal Data and/or Sensitive Data, we inform you that these will be kept in different secure means that technology allows, whose access will be limited only to natural and/or legal persons with whom VME has some legal relationship. VME will take the security measures it deems appropriate to protect the use of your Personal Data and/or Sensitive Data by unauthorized third parties. In the event of a request from any authority, the Personal Data and/or Sensitive Data may be made available to them, in strict compliance with the Law.

To document and communicate information about the activities and events held throughout VME can use, print, reproduce and publish the images and voice of our guests, beneficiaries, and people referred to in print or electronic media, newsletters, publications, photographic memories, in all their forms and expressions, performances, editions, phonograms, video and broadcasts for the purposes outlined herein. These images will not be commercially exploited by VME.

The treatment of your Personal Data and/or Sensitive Data, which have been made available to VME in any form or circumstance, may be carried out by VME in accordance with these terms and conditions, so from this moment it is understood that you expressly authorize VME for this purpose, until you express your opposition through any of the means indicated by the Law. On the other hand, we inform you that your data may be transferred to entities of the same group of the company, national or foreign, with the general objective of fulfilling the purposes for which you have provided your data.

In accordance with Article 16, Section III of the LFPDPPP, those who wish to limit the use and disclosure of their personal data, or who no longer wish to receive communications regarding the non-essential purposes detailed in this privacy notice, may send an email to ceci@verymuyepico.mx to request no further contact for these purposes.
You will always have access to your Personal Data and/or Sensitive Personal Data and may exercise any of the “ARCO” rights (Access, Rectification, Cancellation or Opposition).

A cookie is information that an internet portal sends to a user’s computer and is stored on its hard drive. The next time users visit our website, we may use the information stored in the cookie to facilitate the use of our websites. A cookie does not allow us to know a user’s personal identity unless they explicitly choose to provide it. Most cookies expire after a period or can be deleted at any time. Also, users can configure their browser to notify them when they receive a cookie so they can either accept or reject it.

This website contains links to other sites. Links from or to websites outside our website are meant for convenience only. Please be aware that we are not responsible for the content displayed or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

The data and information posted by the users of our social media is published on their own account and is subject to the terms and conditions established by the social media provider. VME will use this information to answer the requests and questions asked by the users and to contact them in case they request it.

The contact data of the users who request information about travel packages, tours and other services will be shared with our customer service center to give them personalized attention by email or by phone.

Finally, you are informed that by providing your data, you state that you are not registered in the Public Registry of Consumers who refuse to have any type of commercial communication with suppliers of goods and services. We reserve the right to make changes or updates to this privacy notice at any time.

We may update this page from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We reserve the right to update or change these policies at any time.